Surprised by how smoothly some things went
When I first signed up, I wasn’t sure what to expect in terms of support, especially since there was a billing glitch that could’ve been frustrating. Surprisingly, the team handled that pretty much without fuss, which was better than I had anticipated. The training sessions were detailed but took longer than I thought, and I found parts of the dialer setup a bit unintuitive. On the other hand, the automatic updates really helped keep things current without needing me to intervene. So, overall, I’d say some aspects were easier than expected and others showed room for improvement, but I appreciated the overall care given to sorting issues out.