2 out of 52 of 5Verified customerSupport and communication
I did not expect the telephonic support to take so long to respond. When I needed help with the dial
I did not expect the telephonic support to take so long to respond. When I needed help with the dialer and database issues, it took quite a while before anyone picked up the call or returned it. That was surprising because I assumed paid services would offer quicker support. Setting up the software and training were okay, but the delay in assistance affected how smoothly I could work. The sign-up process was fine, at least. I hope the company improves the speed of their communication because right now, it feels like a big drawback for users looking for timely help.