I found the telephonic support to be quite disappointing. When I reached out for help with the diale
I found the telephonic support to be quite disappointing. When I reached out for help with the dialer integration, I expected a prompt and clear resolution, but the response was slow and left me somewhat dissatisfied. The communication was polite but lacked the thoroughness I would have hoped for in explaining the solutions. It was surprising because I anticipated a more efficient service given the nature of the platform. While the initial onboarding and payment steps were fine, this part of the experience made me wary. I might have to rely on self-help next time instead of calling support again, as the wait and uncertainty caused unnecessary delays in my workflow. The software itself is fine, but the support process definitely needs improvement to feel reliable and less surprising next time I face issues.