5 out of 55 of 5Verified purchaseSales and pre-purchase
Surprised by how quickly they responded when I had questions
I started by checking out their software through their sales process, and what really caught me off guard was how fast the team responded to my queries. Usually, you expect a delay or automated answers, but they seemed genuinely ready to engage, giving me relevant info without much back and forth. When I later had questions about integrating the database with the dialer tool during training, their replies came quickly as well. The telephonic support was conversational and clear, making the whole onboarding smoother than I anticipated. It made me think that they actually value customer communication, which isn't always the case with software vendors. This side of their service definitely made the experience better for me.