Surprised by how quick the responses were

Surprised by how quick the responses were

I was actually quite surprised by how prompt the support team was whenever I had questions during the onboarding process. They didn’t just give generic answers but seemed to understand what I was trying to set up. What I found a bit odd, though, was that even after multiple calls, sometimes the explanations circled back to the same points I already knew. Still, I appreciated the telephonic support because I usually expect some delay. The follow-ups improved over time, which made me feel less unsure about using the dialer tool consistently. Overall, the communication was better than I expected but sometimes felt a little repetitive as I mentioned, which I guess is only a small issue in the bigger picture.