Surprised by how quick and thorough the support was
I honestly expected the support to be slow or a bit generic based on past experiences elsewhere, but with WFHI, it was quite different. When I reached out for assistance during onboarding, the responses were prompt and more tailored to the specific issues I faced. The telephonic support wasn’t just helpful but also showed understanding of what I was trying to achieve with the calling tools and database. I can definitely see myself reaching out again if needed because the experience was better than I thought it would be. Even the invoicing and updates handled smoothly, making the overall process less daunting than expected.