4 out of 54 of 5Unverified experienceSupport and communication
Surprised by how ongoing support felt personal and reliable
When I first signed up, I thought the setup would be mostly a one-off task, with occasional check-ins. Surprisingly though, the support team stayed actively engaged well beyond initial onboarding, which I really appreciated. It felt less like ticking a box and more like a genuine ongoing partnership. The communication was consistent, and they didn’t just say, “Reach out if you need us.” They proactively followed up to see how I was doing with the database and dialing tools after a few days of use. The comprehensive telephonic support really helped me transition smoothly, though occasionally waiting times were a little longer than I hoped. Overall, I found this blend of automated updates plus human touch pretty refreshing.