Surprised by how much was DIY
Honestly, I expected a more guided process when I first signed up. Training materials were definitely there, but a lot of the onboarding felt like I had to figure things out on my own. That caught me off guard. I mean, the tools are straightforward once you get the hang of them, but I thought there would be more hand-holding during setup. I went through the calling tool tutorials and database setup mostly from trial and error, and it took me a few days to feel comfortable. Still, that actually helped me learn better, even if it wasn’t what I assumed to start with. I suppose if you're self-motivated, it won’t be hard to get up and running quickly. Overall, the training was useful, but I was surprised how much I had to work it out myself without a lot of direct guidance.