When I first started the training and onboarding, I thought I'd understand everything quickly but su
When I first started the training and onboarding, I thought I'd understand everything quickly but surprisingly, that wasn't the case. The initial modules were okay and the setup instructions made sense, so I can say the start was fine. But as I moved deeper, some software features and workflow integrations were confusing. I found that despite the training materials, I had to refer back several times or reach out for help again. I appreciate that support is available by phone, which helped me resolve issues, but I wasn’t expecting to rely on that so heavily. Onboarding felt longer than I anticipated because I kept needing reminders. I was hoping to be independent soon after signing up, but that didn't happen. Honestly, I might need help again next time because some of the updates introduce new options that aren’t fully covered in the training. This took me by surprise since I expected better guidance with every update.