I wasn’t expecting to have to reach out for support as much as I did, but apparently I will need hel
I wasn’t expecting to have to reach out for support as much as I did, but apparently I will need help again. The telephonic assistance was polite and the steps they gave made sense, though sometimes it felt like I was going in circles. While the support technically did its job, it didn’t really empower me to handle the database or calling tools independently after the call ended. Also, communication felt a bit slow at times, which was frustrating when I needed quick fixes. Overall, if I want to use the software properly without recurring issues, I probably will need to ask for help again, which is something I hadn’t anticipated during sign-up or training phases.