When I started the onboarding training for WFHI’s software, I was expecting a fully guided process w
When I started the onboarding training for WFHI’s software, I was expecting a fully guided process with detailed step-by-step instructions at every stage. What surprised me was that while the initial modules covered the basics well, a lot of the finer points about using the calling tools and database had to be learned through trial and error. The resources were helpful but didn’t cover all the scenarios I encountered, so some hours were spent figuring out workarounds. That said, the platform itself did the job as promised in terms of performance and reliability once I got past the learning curve. The automatic updates were smooth and didn’t disrupt my ongoing work, which was a relief. The invoicing process was clear and straightforward, though I would have preferred a bit more hand-holding early on. Overall, while the training gave me a good foundation, it left room to be proactive in discovering features that fit my specific workflow. I’m confident that with more time, I’ll fully master the system as it meets my remote workflow needs adequately.