Surprised by how much I might not need support next time
When I first started using the software, I was pretty reliant on telephonic support and wondering if I would keep needing help as I went along. Surprisingly, after just a few calls, I started feeling like I could handle many issues on my own. The support team was patient and explained things clearly but also encouraged me to try things by myself, which helped a lot. I imagine the automatic updates will keep improving the software, so maybe the next time I use it, I might not have to call support at all. That said, I’m still not 100% sure I won’t run into something tricky, but it’s nice to know they’re available if I do. The onboarding and training definitely made a difference in building my confidence, even if some parts were a bit slow to get through. Overall, I’m pleasantly surprised by how self-sufficient I’m starting to feel without needing constant guidance.