Surprised by how much I'll probably still need help
The training provided with the WFHI software covered the basics, but I was surprised by how much I realized I'd probably need help again next time I use it. The onboarding was smooth enough initially, and I got through the database features without much trouble. However, some parts of the dialer tool weren't as intuitive as I expected, and the automatic updates occasionally changed things I was used to. I was not expecting such shifts, so it took some adjustment. Support was helpful when I reached out, which was reassuring, but I still think I would prefer having some guidance rather than figuring out certain features alone. The sign-up and payment process was clear and efficient, which at least gave me confidence moving forward. I wouldn't say I'm frustrated, more just a bit taken aback by how often I'll want to consult support resources again. Overall, I feel the initial training might need some enhancement, but I'm hopeful that with occasional help, I can manage okay in future sessions.