Honestly, when I first started using the software and dialing tools, I expected the support to be a

Honestly, when I first started using the software and dialing tools, I expected the support to be a

Honestly, when I first started using the software and dialing tools, I expected the support to be a bit more direct and clear, but it was kind of the opposite. It felt like I had to do a lot of trial and error before getting things to work right. Support did respond eventually, but sometimes it was slow or very basic. I kept circling back to the database features because nothing seemed straightforward at first, so it was mostly me digging through tutorials and forums. I guess one thing I’ll give credit for is the automatic updates didn’t break anything, which was nice. But overall, I was surprised at how much I had to work things out myself rather than having a clear, communicated path forward.