3 out of 53 of 5Unverified experienceSales and pre-purchase
Surprised by how long you took to get everything running
You surprised me with the amount of time it took to get the whole setup fully functional. I was expecting a smoother, faster onboarding process, but actually, it felt like several back-and-forths were needed before the call tools and database were properly configured. Even simple things like finalizing the payment and accessing the software took longer than I anticipated. That said, once everything was set up, performance and updates were solid. The phone support was attentive when I reached out, but the overall waiting and setup periods were longer than expected. I appreciated the effort but urge you to streamline the initial phases so users can start using the tools quicker without so many delays.