Surprised by how long the initial access setup actually took
When I first signed up for the software, I assumed that access to all features would be immediate or at least within a day or two. However, it turned out that the process of getting the full dialer and database access was spread over several days. The initial sign-up and payment went smoothly enough, but then I had to wait for the telephonic support to assist with configuration and training schedules. Even after the training sessions started, some parts of the software, like automatic updates and some calling tools, took time to activate fully. This phased access was not something I expected, and it delayed getting fully operational. On the plus side, once I had access, the tools worked as intended and the support team was responsive when needed. Overall, the time taken to get everything up and running was longer than I anticipated but manageable with some patience.