1 out of 51 of 5Verified customerTraining and onboarding
Surprised by how long it took to understand the system
It took me a surprisingly long time to get started with the software because the onboarding process was more complicated than I expected. I initially thought I would quickly learn to use the calling tools and database features, but the training was somewhat basic and didn’t cover many crucial elements. Setting up my account required navigating multiple steps that weren’t clearly explained. Trying to understand automatic updates and how to handle them added to the confusion. I contacted support but still felt I was left piecing things together by myself. The whole experience was frustrating since I had hoped for a smoother and faster setup to start using the workflows.