Surprised by how long it took to get any real help
You have to understand how frustrating it was to wait before anything usable happened. I started the onboarding process expecting to move through the steps quickly, but the support response was very slow. The telephonic assistance that was promised felt unreliable because every time I called, I got a different story or was told to wait longer for help. This delayed me getting the software running properly, and the updates didn’t fix my problems either. I expected a smoother setup when I signed up, but it feels like the effort to get started was wasted. I still don’t have the features working like they should be, and the database setup was complicated without clear help. Honestly, I think this was much slower than any software onboarding I’ve dealt with before. Please improve your communication because it left me stuck and confused for a long time.