Surprised by how long it took to actually get access
Honestly, I was kind of shocked by how long it took me to get started after signing up. I thought the onboarding process would be smoother, but it felt like I kept hitting roadblocks, especially when trying to access the software itself. It wasn’t clear what I should be expecting or when everything would be ready for me. I’m still not sure if the delays were on my end or the system’s, but I spent quite a few days waiting before I could really even try the calling tools or see the database feature working. I tried reaching out for help, but the telephonic support wasn’t as responsive as I hoped, which added to my worry. It’s like I wanted to start right away, but the process made me uncertain if this would be the right fit. Overall, the long wait surprised me the most and left me feeling pretty frustrated to be honest.