I was honestly surprised by the length of time it took me to get fully set up with the training and

I was honestly surprised by the length of time it took me to get fully set up with the training and

I was honestly surprised by the length of time it took me to get fully set up with the training and onboarding process. There were multiple steps, and while the material seemed promising, it didn’t translate into being ready quickly. The sessions took longer than expected and the software itself needed quite a bit of familiarization that wasn’t communicated up front. Even after attending the training, I struggled to get comfortable using the dialer along with the database features day to day. I expected to be operational a lot sooner but instead, I felt stuck at the early stages for quite a while. Though support was available, this added to my frustration because the process felt slow and heavier than it should have. Overall, the surprise was in how much patience and time the onboarding demanded before I could even start using the tools as intended.