Surprised by how long it dragged on
I was really expecting something smoother when signing up for this software, but it felt like I just kept waiting and repeating the same info over and over. The onboarding process took way too long and every time I tried to get started, there was some new delay or step that didn’t make sense. Even when I got into the software, things didn’t work as expected. The dialer kept freezing and the database feature was slow to respond. Calling support didn’t help much either; I spent a lot of time holding and repeating details without any real answers or fixes. Automatic updates also seemed to break features occasionally instead of fixing things. Overall, I felt frustrated and that the whole experience was clunky, with no clear flow or understanding of what needed to be done next. None of it felt efficient or worth the trouble I went through just to get going with their tools.