Surprised by how little guidance I got upfront

Surprised by how little guidance I got upfront

I was a bit taken aback by how much of the sales and onboarding I had to figure out on my own. Initially, I assumed that after signing up I’d get a detailed walkthrough, but instead it felt like I was left to navigate the database setup and calling tools mostly by myself. The training pieces were helpful but patchy, like certain parts fit together well while others didn’t quite. It surprised me that automatic updates sometimes changed stuff before I fully understood the prior version. So while it’s a robust system, the experience made me question how effectively I could rely on the offered training without supplemental self-study or experimentation.