Surprised by how incompatible the software was with my working hours
My working schedule mostly spans late nights and early mornings, but I found the software’s calling features less accessible during those times. Despite the promises of 24/7 support, telephonic assistance was difficult to reach whenever I needed. The automatic updates sometimes disrupted my workflow unexpectedly. The database feature functioned adequately but didn’t compensate for the difficulty in accessing the dialer tools during my hours. On the plus side, the sign-up and invoicing process was straightforward and did not add complications. Overall, it was surprising to encounter this mismatch between software availability and my actual work routine.