Surprised by how hard it was to navigate
I was really expecting a straightforward experience when I looked for software solutions to help with remote workflows, but what surprised me the most was how difficult it was to find clear information before purchase. The sales process felt fragmented with various links and pages, but none provided a comprehensive overview of the exact features or training included. Although the selling points sounded promising, I found it tough to match them with my specific needs without more detailed demos or trials. The invoicing and signup details were somewhat easier to access but still lacked the clarity I wanted before committing. Compared to other software products, I felt the pre-purchase guidance could have been more streamlined to help me decide confidently. This lack of easy-to-navigate information dampened my excitement, even though I knew the company offered ongoing support and automatic updates.