1 out of 51 of 5Verified customerSales and pre-purchase
Surprised by How Hard It Was to Access Info
My initial expectation was that I would quickly find what I needed on the site before purchasing. Unfortunately, the process was quite frustrating. The information about the software capabilities and training options was scattered and not well-explained, which made comparing them difficult. I also found that some links led me to pages that were incomplete or didn't load, which wasted time. When I tried to ask for help, the telephonic support wasn’t as responsive as I'd hoped, and the waiting times were longer than expected. Overall, this experience was more confusing and slow than I anticipated, and it left me feeling uncertain about how to proceed.