3 out of 53 of 5Unverified experienceTraining and onboarding
Surprised by hands-on training and some onboarding gaps
Before starting, I thought the training and onboarding would be fully online and self-paced, but it was more interactive and instructor-led than I expected, which I actually appreciated. They guided me through using the dialer and database features step-by-step, although a couple of aspects about automatic updates weren’t highlighted well upfront. As a result, I had to troubleshoot and figure out some things later without immediate help. So while the initial sessions were detailed and helpful, the follow-up materials and guidance felt patchy, making the overall experience mixed. I’m glad for the initial support but had to be proactive afterwards.