2 out of 52 of 5Verified purchaseSupport and communication
surprised by daily support inconsistencies
Honestly I thought once the support was set up, things would be easier day to day. It wasn’t like that. Small issues popped up regularly and talking to support became quite a hassle. The wait times seemed fine initially but they stretched longer during regular use. Sometimes the tone was friendly but then it would switch to robotic. It surprised me how much inconsistency there was in follow-ups too. For a paid service I expected smoother communication all the time, not just at the start. That’s the part that caught me off guard – daily interactions could have been a lot better and more reliable tone-wise.