Surprised by a midway twist in steps
I started the onboarding with a clear mindset about how the steps would be structured. Initially, everything seemed logical and progressing smoothly, which helped build confidence in using the tools. But midway through, the sequence suddenly felt a bit rushed, especially around the database integration part. It caught me off guard because until then, the order seemed quite sensible. The training content covered the basics well but didn't fully prepare me for that abrupt shift, which meant some time was lost figuring out the details on my own. On the other hand, I appreciated how telephonic support was ready whenever I got stuck; their explanations helped clarify the confusing parts later. Overall, the onboarding flow started well but could benefit from smoothing out transitions between sections to avoid unexpected jumps that interrupt the flow. It's a mixed impression because while some training phases were straightforward, others felt less intuitive, which is why I settled on a neutral rating.