Surprised at the delay in getting started
When I first signed up, I expected the onboarding to be fairly quick given the promises of streamlined training, but honestly, it took much longer than I anticipated. The initial training materials seemed straightforward, yet when I tried to actually set up my workflow, I ran into multiple hiccups. The software wasn't as intuitive as I thought. It seemed like I was stuck in tutorials that didn't directly relate to my specific needs. I had hoped the onboarding flow would smoothly guide me through the setup, but I found myself waiting longer for telephonic support to clarify basic points. Compared to other remote workflow tools I've explored, WFHI's onboarding took much more patience. Although I must grant that once I was finally up and running, the automatic updates felt seamless and kept the tool fairly current without any intervention from my side. Still, the long delay before getting to that point definitely took me by surprise and I felt the process could have been more tailored to real-world practical setup scenarios instead of theoretical presentations. The invoicing and payments were easy enough, so at least that part was hassle-free, unlike the training period which felt stretched out. Overall, I expected a smoother and much faster transition from sign-up to actual productive use but was disappointed by the unexpectedly prolonged and confusing initial phase.