surprised at how simple the flow was
Honestly I thought the whole sign up and pre purchase steps would be complicated with lots of back and forth but it turned out pretty chill. The invoice came quickly enough and the payment process had no issues. Onboarding was done in a nice order, like they started us with the database feature to get comfortable before adding the dialer and calling tools. The training was paced well too; not too much at once. Initially I worried about what kind of support would be available but telephonic assistance was easy to get and helpful without delays. Automatic updates happened without me noticing too much, which was a relief because I hate having to stop and restart sessions. All in all, the smoothness of these steps surprised me most. They kept things simple rather than overcomplicating or rushing, which made me feel more confident about using the software consistently.