Surprised at how long the sign-up dragged out
I was expecting to get started much faster with the WFHI software, but the initial sign-up and onboarding really took longer than I thought. The setup process was unclear about what exactly needed to be done before using the calling tools and the dialer, which caused delays. I kept waiting for confirmation that the database feature was active, but there was no clear communication on that. Training sessions seemed generic and didn’t address the specific problems I had. After several days, I felt frustrated that the updates and support were not solving my problems efficiently. The invoicing process was straightforward, but overall, the pace was disappointing. I think the software has potential, but the early experience felt like it was dragging without clear progress. For someone eager to get running quickly, this might be a problem.