Surprised at how hard it was to find basic info
I was genuinely surprised by how difficult it was to find the information I needed before buying. I tried looking on the site, but key details about software features and payment terms were either buried or unclear. It felt like I was guessing what the steps are, which made me hesitant. I thought it would be straightforward since it’s a software and training platform, but navigating pre-purchase pages was almost confusing. I kept wondering if I missed some FAQs or user guides because I just couldn’t find concrete answers easily. Even when I tried calling support, I struggled to get clear explanations about the signup and billing process. It left me a bit frustrated because I wanted a simple, transparent experience. I’m unsure if I should commit when the basics aren’t obvious upfront. Overall, not the smooth start I expected and it made me question whether this will fit my needs.