Surprise was in the support, both good and not so much

Surprise was in the support, both good and not so much

I expected quite standard support when I signed up for the WFHI service, but honestly, the experience was a bit of a mixed bag. On one hand, the telephonic assistance was pretty quick to respond and generally helpful with queries about the dialer and training materials. On the other hand, sometimes the explanations felt a bit rushed or not as clear as I had hoped, which left me wishing for more thorough communication. Also, the invoicing and payment process was straightforward enough, though it took slightly longer than I expected to receive the invoice itself. So, while the support partly matched what I expected, some small things like wait times and clarity did catch me off guard.