Surprise thi kitna khud se karna pada support ka kaam
Main soch rahi thi ki jab main support team ko call karungi toh woh sari problems jad se solve kar denge. Lekin mujhe lagta hai ki zyada tar cases me mujhe apne aap hi research aur samajhna pada tha ki kaise dialer function hota hai, kaise database se data access karna hai. Training material toh diya gaya tha but practical application me issues aaye toh official support ne jyada madad nahi ki. Automatic updates ne bhi kabhi kabhi confuse kar diya aur mujhe tab step by step troubleshoot karna pada. Saath hi sign-up aur payment related queries me bhi guide hone ki jagah mujhe khud hi process samajhni padi. Ye meri expectation ke bilkul alag tha kyunki mujhe laga tha ki yahan se main easily chalu kar sakungi bina zyada problem ke. Abhi tak main apne kuch tasks complete nahi kar paayi hoon kyunki ye sab process samajhna bahut tedious tha.