Surprise tha support hours ka fit hona meri working timing se
Mujhe honestly thoda surprise tha ki support team mere kaam ke hours mein bhi available thi. Kaafi baar maine unko call kiya jab issues aye the dialer ko leke, aur unhone jaldi respond kiya. Communication kaafi smooth tha, aur mujhe laga ki woh mere time zone aur availability ko samajhte hain. Update ke baad bhi database feature waisa hi consistent raha jaisa pehle, to mujhe baar baar support ko involve karne ki zarurat nahi padti thi. Training sessions bhi flexible the, jisne mujhe adapt karne mein madad ki. Thoda criticism yeh ho sakta hai ki weekend support limited tha, par weekdays mein toh support ki speed achhi thi. Mujhe lagta hai aapka system un logon ke liye sahi rahega jo din mein regular 9 se 6 kaam karte hain, kyunki aapke support ne meri daily workflow ko suit kiya. Overall, experience positive tha, aur main sochta hoon ki yeh aapke system ka ek strong point hai.