Surprise tha kitna one-time hi sab kuch solve ho jata hai
Main yeh kehna chahta hoon ki mujhe sabse zyada surprise hua ki setup process mein jo support aur communication tha, woh majorly ek hi baar ka tha, aur baad mein toh har cheez khud karni padi. Starting mein ek acha walkthrough milta hai lekin phir ongoing support ya help mein zyada involvement nahi thi. Mujhe laga tha ki agar koi problem aaye toh wo turant solve ho jayegi, par zyada tar cheezein self-service mode mein thi, yaani ki mujhe khud hi software ke updates manage karne padte the ya database ko handle karna padta tha without much help. Yeh expectation se alag tha. Support team ne jo initial communication aur setup instructions diye the, wo theek thaak the, lekin ongoing assistance ke absence ne mere kaam ko thoda difficult kar diya. Yeh thoda disappointing tha kyunki regular help milne ki ummeed thi.