Surprise tha kitna der ho gayi starting me, support se satisfaction nahi mili
Sab kuch shuru karne mein bahut time lag gaya, seriously main expect nahi karti thi ki mein itna wait karungi. Support team se contact kiya, lekin response time bohot slow tha, kabhi kabhi toh lagta tha ki shayad mera issue important nahi hai unke liye. Hum log kisi software ka expect karte hain ki jab sign-up karte hai toh onboarding taut clear instructions mile, par yaha mujhe bohot zyada delay face karna pada jab main database set-up karne ja rahi thi. Support se baat karte waqt unhone thoda basic help di, par jo truly mujhe chahiye tha woh toh nahi mila. Automatic updates bhi thode confusing lag rahe the kabhi kabhi, aur training sessions ke bhi thoda zyada expectations thi, par woh bhi utne efficient nahi the jitna socha tha. Mujhe thoda hesitation bhi tha ki kya mera account properly configure hoga ya nahi kyunki website pe details thodi unclear thi. Jo accha laga woh yeh ki calling tools ke features ko samjhane ke liye kuch material tha jo thoda use kar paayi. Par overall, is experience se toh lagta hai next time agar fir kabhi karna hua toh main zyada kisi aur option pe bhi sochungi.