2 out of 52 of 5Unverified experienceSupport and communication
Surprise tha ki support ne revert main der ki
Jab software ke saath dikkat aayi toh mujhe laga support jaldi resolve karega, par surprisingly response kaafi slow tha. Ek baar to lagbhag teen din tak call back bhi nahi mila, aur main soch raha tha ki yeh kitna serious system hai. Par haan, ek baat achhi thi ki jab finally assistance mili, tab unka phone pe patience aur clarity achha tha. Lekin overall, mujhe pata tha ki kuch problems hongi, par communication ka yeh level thoda unexpected tha. Jab tak issues solve nahi hote, mera kaam adhura lagta tha, toh ye delays thode frustrating rahe. Lekin main ye bhi samajhta hoon ki har system main improvements ki gunjais hoti hain.