Surprise tha ki support me inconsistency thi
Shuru me jo support experience mila tha, wo theek tha, koi badi dikkat nahi thi. Lekin jab din bhar ke routine work ke dauran multiple baar contact karna pada, toh maine dekha ki efficiency utni achhi nahi thi jitni initial call par thi. Response time kabhi kabhi lamba ho jata tha aur calls me baar baar wohi cheeze repeat karni padti thi. Updates ke baad software ke behaviour me kabhi kabhi unexpected glitches aaye the jinhe solve karne me zyada samay lagta tha. Database ke integration mein bhi thodi problems hui jo rozana kaam me rukawat laati thi. Vaisi toh dialer aur calling tools kafi standard hain, lekin support ki ye inconsistency surprising thi. Mujhe laga tha ki subscription lene ke baad ye sab smoothly chalega, par aisa nahi hua. Overall, day to day issue solve karne me patience rakhna padta hai, specially jab urgent ho.