Surprise tha ki sales team response itna delay hua
Main kaafi dinon tak sales aur pre-purchase phase mein rely kar rahi thi ki sab smoothly chalega, par mujhe bada surprise hua ki jab mujhe problem batani thi toh unka response itna delay kar diya. Phone pe baat karte waqt mujhe baar baar apni baat dobara clear karne ki zaroorat padi, aur kabhi hum agree kar rahe hote toh system fail karta. Kuch cheezein samajhnay mein unhone thoda dhyan nahi diya. Pehle bhi maine ye cheez batayi thi, par waise hi repeat karna pada, aur unki understanding thodi slow lag rahi thi. Mera patience bhi tested hua iss process mein, kyunki main expect kar rahi thi ki agar kuch wrong hoga toh promptly resolve hoga. Lekin overall communication aur process thoda frustrating experience tha. Mujhe laga tha ye better hoga, par kaafi weariness ke saath process complete hua.