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WFHI review

Surprise tha ki problems ko kaise handle kiya gaya

3 out of 53 of 5Unverified experienceSales and pre-purchase

Surprise tha ki problems ko kaise handle kiya gaya

Maine pehle socha tha ki sign-up and pre-purchase process simple hoga, par jab kuch cheezen gadbad hui, toh mujhe thoda unexpectedly lag raha tha ki kaise handle karenge. Unhone resolve karne ki koshish acchi ki, par mujhe laga ki thoda zyada clear communication hoti toh aur acha hota. Support team ne phone pe baat kar ke solutions diye, par wo thode slow the in response. Phir bhi, final payment and invoicing ka flow correct tha, which helped thoda relax karne mein. Software aur updates mein changes ek baar stable lag rahe the, lekin initial confusion ne mujhe thoda sochne par majboor kiya ki shayad zyada preparation honi chahiye thi. Overall, itna expect nahi kiya tha ki chhoti chhoti problems mein itna time lagega, par they did try to fix it fairly. Agar next time bhi kuch ho toh hopefully that will be smoother.

Saumya KarnikLakshadweep, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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