Surprise tha ki mujhe zaruri details milna itna muskil tha
Main software lene se pehle thoda optimistic tha ki easily sab details mil jayengi mujhe sign-up aur product features ke baare mein. Lekin sabse bada surprise tab mila jab mujhe sales queries ke liye kisi ko contact karna pada, aur poora process complicated laga. Website pe jo information di gayi thi wo incomplete thi, aur phone par baat karte waqt bhi mujhe lag raha tha ki mere sawalon ka sahi jawab nahi mil raha. Aur jo documentation hai, wo bhi kaafi generic aur incomplete type ka laga, jis wajah se mujhe kaafi time waste karna pada. Main expect kar raha tha ki ek saaf aur clear process hoga jahan pe main apni zarurat ke hisaab se product choose kar sakoon, par yeh sab nahi mila. Billing aur sign-up flow bhi jaisa dikhaya gaya tha, usse alag tha, is wajah se mujhe laga ki ye process simpler hona chahiye tha. Support team se baat karne ke beech bhi thoda confusion rahi, aur mujhe ek baar se zyada details deni padi jo thoda frustrating tha. Overall mujhe laga process thoda aur user-friendly hona chahiye tha, kuch points pe kaafi surprise hua.