4 out of 54 of 5Verified customerSupport and communication
Surprise tha ki khud kaafi kuch samajhna pada
Pehle toh laga tha ke support se har chhoti problem mein help milegi, par baad mein pata chala ki kuch cheezein toh mujhe khud hi figure out karni pad rahi thi. Dialer ke advanced settings aur database integration ke baare mein mujhe kaafi articles padhna pada aur khud hi troubleshoot karna pada. Training ke baad bhi jab naye automatic updates aaye, toh documentation dekh kar hi adjust karna pada. Overall, support ne jab jab help ki, toh acha feel hua, par yeh bhi samajh mein aaya ki khud ki mehnat bhi zaroori hai agar smooth workflow chahiye.