Surprise tha ki kaafi cheezein mujhe hi samajhni padhi
Maine jab WFHI ka software lena shuru kiya, toh main expect kar raha tha ki zyada guidance milegi poore sales aur onboarding process mein, par actual mein mujhe dekhna pada ki kayi steps par mujhe khud hi kaafi cheezein samajhni padhi. Sabse pehle sign-up thoda straightforward tha, lekin database setup aur dialer configuration mein jahan thoda complexity aayi, wahan mujhe documentation se khud hi padhna pada aur manually test karna pada ki kaunse features mere liye suit karte hain. Training sessions the par woh zyada personalized nahi the, toh mujhe samajhne mein waqt bhi laga. Automatic updates ki wajah se kabhi kabhi system behavior change hota tha, jis par mujhe adapt karna tha bina extra help ke. Support line par phone karne ki koshish bhi ki par lagta tha ki unka focus zyada technical queries handle karne par tha, na ki step-by-step guidance dene par, jo mera thoda surprise tha. Overall, it's positive experience but I was ready kar myself zyada learn karne ke liye and adjust karne ke liye. Billing aur invoicing smooth the, par jo pre-purchase info mera confusion kam kar sakti thi, woh thodi limited thi. Main kahunga ki expectations ke hisab se yeh kaafi self-driven journey thi with unfixed surprises here and there, jo kaafi log ke liye challenging ho sakti hai.