Surprise tha ki jab problem aayi toh billing itna complex ho gaya
Mujhe pehle laga tha ki billing aur payment process smooth hoga jo mere kaam ke hours ke hisaab se chal raha ho, par jab kuch galat ho gaya payment mein toh mujhe frustration hui. Support system ka response thoda slow tha jab maine apni problem batayi regarding invoicing. Ye surprise tha ki platform par problem resolution ke liye zyada easy guide nahi thi, aur mujhe aksar wait karna padta tha calls pe. Thoda sa acha hota agar automatic updates billing errors ko bhi detect kar lete ya phir mujhe turant inform karte. Sign-up aur payment ke initial steps theek the, par jab fault aaya toh lag raha tha ki mujhe sab kuch khud hi figure out karna padega. Lekin ek chhota reservation hai ki training aur overall software access mujhe kaafi samajh mein aaya tha, isliye main pura naa satisfied hoke bhi use karna band nahi karti. Lekin billing problem ne mera experience definitely affect kiya.