Surprise tha ki itna check karna pada
Maine socha tha ki jab sign-up karungi toh sab asani se chal jayega, par pehli baar jab database feature setup kar rahi thi, sab kuch bahut slow tha aur dialer bhi acha respond nahi kar raha tha. Thoda frustration hui, kyunki training thodi confusing thi aur mujhe manually har step repeat karna pada. Lekin support team ne meri baat dhyan se suni, halanki solution turant nahi mila, delays bhi the. Mujhe laga ki automatic updates se kuch changes hone chahiye the, par woh bhi expected se alag chal rahe the. Jo sabse zyada surprise hua woh yeh ki sign-up aur invoicing ka process thoda complex tha, mujhe khud samajhna pada ki kaise payment karte hai. Overall, mujhe lagta hai ki agar support thoda proactive hota aur software thoda user-friendly hota, toh experience better hota. Par haan, jitne bhi problems the unpe thoda dhyan diya gaya, toh shayad future mein improvement aaye.