Skip to main content

WFHI review

Surprise tha ki itna check karna pada

1 out of 51 of 5Unverified experienceSales and pre-purchase

Surprise tha ki itna check karna pada

Maine socha tha ki jab sign-up karungi toh sab asani se chal jayega, par pehli baar jab database feature setup kar rahi thi, sab kuch bahut slow tha aur dialer bhi acha respond nahi kar raha tha. Thoda frustration hui, kyunki training thodi confusing thi aur mujhe manually har step repeat karna pada. Lekin support team ne meri baat dhyan se suni, halanki solution turant nahi mila, delays bhi the. Mujhe laga ki automatic updates se kuch changes hone chahiye the, par woh bhi expected se alag chal rahe the. Jo sabse zyada surprise hua woh yeh ki sign-up aur invoicing ka process thoda complex tha, mujhe khud samajhna pada ki kaise payment karte hai. Overall, mujhe lagta hai ki agar support thoda proactive hota aur software thoda user-friendly hota, toh experience better hota. Par haan, jitne bhi problems the unpe thoda dhyan diya gaya, toh shayad future mein improvement aaye.

Nisha DixitTripura, IndiaExperience: Published:
About this verification label

Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Read the review policy