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WFHI review

Surprise tha ki error ke baad response aise hua

2 out of 52 of 5Verified purchaseSales and pre-purchase

Surprise tha ki error ke baad response aise hua

Maine software try karna start kiya tha, par us waqt thoda problem hua during sign-up, jahan mera payment confirm nahi hua tha. Jo sabse surprising tha, woh yeh ki jab maine support ko call kiya, toh unka response expected se thoda slow tha aur lekin phir bhi unhone koshish ki solution dene ki. Is entire process mein, mujhe lag raha tha ki sales aur pre-purchase phase mein thodi tight coordination chahiye thi, kyunki kuch cheezein clear nahi thi, especially payment confirmation ke baad ke steps. Lekin software ki training thodi achhi thi, jise samajhna easy tha. Overall, mujhe lagta hai ki agar error handling thodi smooth ho jaaye toh experience better ho sakta hai. Toh haan, thoda disappoint hua, par support ki koshish bhi maine dekhi. Mere liye yeh ek reminder tha ki kabhi kabhi unexpected hurdles aate hain, aur unka handle karna bahut matter karta hai.

Ritu SomaiyaKerala, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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