surprise mila jab support ne turant reply di
Overall main kehna chahata hoon ki support thik-thak tha lekin har baar perfect nahi. Jab bhi maine unko call ya message kiya toh response kaafi tezi se mila, jo merely as expected nahi tha, ye surprising tha. Par kabhi-kabhi unke jawab thode vague lag rahe the aur poore sawal ka clear jawaab nahi mila. Baaki email communication clear tha aur invoices mein koi confusion nahi ayi. Training mein kabhi humse wait bhi karwana padta tha jab dusre log join kar rahe hote the, ye thoda time waste laga. Dialer aur database tools kaam karte the par kuch features jese auto updates kabhi update nahi hote the properly, jo mujhe lagta hai ki behtar ho sakte the. Sign-up process smooth tha lekin invoice generation thodi der se milti thi kabhi kabhi. Overall experience mixed hi raha par main samajh sakta hoon ki kis tarah ke improvements se sab ka kaam aur aasaan ban sakta hai. Main ye kahunga ki support team available thi aur unki timing bhi achi thi, bas agar thoda aur detailed help mili hoti toh software experience aur better hota.