Surprise in how complicated the sign-up got
I was quite surprised by how complicated the sign-up process turned out to be. I assumed it would be straightforward, but there were unexpected steps and details I wasn’t ready for. Because of that, I think I’ll probably ask for help again next time to avoid any confusion or mistakes. The invoicing was okay, but the part that caught me off guard was definitely the initial sales and onboarding. I expected a smoother flow from start to finish, but the process required more patience and back-and-forth than I anticipated. Hopefully, future interactions will be simpler or better guided. While I appreciate some of the features, dealing with the initial hurdles was frustrating enough that I wouldn’t try going through the whole thing alone again anytime soon.