Surprise hua ki updates consistency me thoda farak tha
Aapki support team se baat karte waqt mujhe lagta tha ki main apne doubts ko clear kar rahi hoon, lekin end tak confident feel nahi hua. Jo calling tools aur dialer hain, unke bare me pehle samajhne me thoda mushkil hui thi, kyunki kabhi-kabhi jo updates aate hain wo consistent nahi lagte. Aapke taraf se training sessions achhe hain, par unke baad bhi jab software use karti hoon toh kuch cheezein confusing hoti hain. Mujhe laga tha ki onboarding ke baad zyada help milegi, par kabhi spontaneous help available nahi thi. Mujhe ye bhi samajh nahi aaya ki jab mai support ke liye call karti hoon to kabhi response time alag kyu hota hai. Overall, mujhe thoda surprise hua ki itna advanced system hone ke bawajood bhi update consistency thodi weak thi.